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Let’s talk.

Have a question about Djinnex Desk, the free trial or when sign-ups open? Write to us and we’ll get back to you.

Would you like to try Djinnex Desk? Sign-ups open soon. 14-day free trial. Then €69 a month at the founder price, taxes included.

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By email

Write to us.

Tell us what you need in an email to support@quontistechnologies.com. If it’s a complaint or a claim, say so in the subject line. Don’t include passwords or your trading account details: we don’t need them.

Data controller: Anouar Andalous, who works under the trade name Quontis Technologies (details in the legal notice). Purpose: to reply to your message and, if you ask us to, to let you know when sign-ups open (once we have let you know, we delete your email address from the list), on the basis of your consent, which you give by writing to us and can withdraw at any time; and, if it is a complaint or a claim, to deal with it, as the law requires. Your rights: to access your data, correct it, delete it, object to its use, restrict it and take it with you, and to lodge a complaint with the Spanish Data Protection Agency (AEPD).

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Contact details

Where to find us.

Owner
An individual domiciled in Spain, who works under the trade name Quontis Technologies. Details in the legal notice.
Complaints
By email, or by post to the address in the legal notice. We will give you a reference number. We will reply as soon as possible and within ten working days at most (about two weeks); even if there are public holidays in between, never more than fifteen calendar days. When we open sign-ups, official complaint and claim forms from the Junta de Andalucía (the Andalusian regional government) will be available to you, on paper and in electronic form; in the meantime, if you want to use the official form, download it from www.consumoresponde.es, fill it in and send it to us by email or by post. If we do not resolve the matter, we will tell you in writing which alternative dispute resolution body for consumer disputes you can turn to, and whether we will take part in its proceedings.

What happens next

Three steps.

  1. We read your message and see what you need.

  2. We reply as soon as possible, by email. If it’s a complaint or a claim, we send you an acknowledgement with a reference number and reply within ten working days at most (about two weeks); even if there are public holidays in between, never more than fifteen calendar days.

  3. If you ask us to, we let you know when sign-ups open. If it’s a complaint or a claim, we use your message only to resolve it.